CHAPTER 1 NATURE AND SIGNIFICANCE OF MANAGEMENT CONCEPT OF MANAGEMENT Management is defined as a process of getting things done with the aim of achieving goals effectively and efficiently. Q. What do you mean by Effectiveness? Ans. Effectiveness is said when manager completes the task in time but without considering cost. Q. What do you mean by Efficiency? Ans. Efficiency is said manager completes the task in time considering the cost. CHARACTERISTICS/FEATURES OF MANAGEMENT (i) Management is a goal-oriented process: Every organisation has a set of basic goals to be achieved. For example:- to increase sales, to increase profit %. (ii) Management is all pervasive/ Management is a Universal process : Management is applicable every where i.e., in all institution (social, religious, hospitals, schools, etc) and at every level. (iii) Management is multidimensional: It has three main dimensions:-...
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